Last Updated: September 7, 2023
At Pannchi, we strive to provide you with the best shopping experience, including fast and reliable shipping services. Please read our Shipping Policy to understand our shipping process, estimated delivery times, and related terms.
1. Shipping Times:
1.1. Estimated Delivery Time:
We aim to deliver your orders promptly. Our estimated delivery time for most orders within the United States is typically 8-10 business days from the date of order placement. Please note that delivery times may vary depending on your location, product availability, and other factors.
1.2. Processing Time:
Please allow 1-2 business days for order processing before it is shipped. During peak seasons or special promotions, processing times may be slightly longer.
1.3. Shipping Methods:
We utilize various shipping carriers and methods to ensure timely and secure delivery of your orders. The specific carrier and method will be determined based on your shipping destination and the products ordered.
2. Shipping Fees:
2.1. Standard Shipping:
We offer standard shipping for most orders. Shipping fees are calculated based on your order’s total value, weight, and destination. The shipping cost will be displayed during the checkout process for your review before finalizing your purchase.
2.2. Free Shipping:
Occasionally, we may offer free standard shipping promotions. Eligibility for free shipping is typically based on a minimum order value or other promotional criteria. Please check our website or promotional materials for details on current free shipping offers.
3. Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your shipment’s progress. You can also access tracking information by logging into your Pannchi account and viewing your order history.
4. International Shipping:
At this time, we primarily serve customers within India. For international shipping inquiries, please contact our customer support team at support@pannchi.com.
5. Delays and Exceptions:
While we make every effort to meet our estimated delivery times, certain circumstances beyond our control may cause delays, such as adverse weather conditions, customs inspections, or other unforeseen events. We appreciate your understanding in such situations.
6. Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders delivered to incorrectly provided addresses.
7. Shipping Support:
If you have any questions or concerns about your order’s shipping status or experience any issues with delivery, please contact our customer support team at support@pannchi.com. We are here to assist you and ensure a satisfactory shopping experience.
8. Changes to Shipping Policy:
We may update our Shipping Policy to reflect changes in our shipping processes or for other operational, legal, or regulatory reasons. Any updates will be posted on our website.
By placing an order with Pannchi, you acknowledge that you have read, understood, and agreed to our Shipping Policy. If you have any questions or require further assistance, please do not hesitate to contact us. We appreciate your business and look forward to serving you.
For inquiries, please contact:
Email: support@pannchi.com